Support Desk

Help for creation, account, and billing.

Contact the Govy support team for questions about app access, image workflows, workspace issues, or in-app credit pack purchases.

support@govy.com

What to include

When writing to support, include the details below so we can investigate faster:

  • Your device model and iOS version.
  • The Govy app version, if visible in App Notes.
  • A short description of the issue and the feature you were using.
  • Screenshots if the issue is visual or purchase-related.

Common support topics

  • Unable to sign in or return to the main workspace.
  • Problems starting Text to Image, Image Edit, Portrait Style, or Visual Review.
  • Questions about saved results, deleted works, or photo library access.
  • Billing or credit pack questions tied to Apple in-app purchases.

FAQ

Where do finished works appear?

Completed results are listed in the Workspace section, where you can revisit active jobs and finished outputs.

Why does Govy ask for photo or camera access?

These permissions are used when you upload a source image, capture a new image, or save generated results back to your device.

What are credit packs for?

Govy includes in-app credit pack purchase screens. If your issue involves a purchase, contact support and include your Apple transaction details.

Can I remove saved works?

Yes. The app includes delete actions for works in the workspace detail flows, and you can also manage local data on your device.

How do I get privacy or terms information?

You can review the current policies from the links below or from the App Notes area inside the app.

Contact Govy Support

For review inquiries or user support, email the address below.

support@govy.com Back to Overview